Frequently Asked Questions
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Yes. We ship worldwide.
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Your tracking number will be emailed to you once your order ships.
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Contact us immediately if you need to make changes.
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Returns are accepted within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.
To start a return, email info@essentt.com with your order number.
Refunds are processed within 5-7 business days of receiving your return.
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Yes. Exchanges for different sizes or colors of the same product.
Email info@essentt.com with your order number and what you'd like to exchange.
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Contact us within 48 hours at info@essentt.com with photos of the damaged item and packaging.
We'll send you a replacement immediately—no need to return the damaged item.
Your satisfaction is our priority. We'll make it right.
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Free exchanges within 14 days.
Email info@essentt.com with your order number and the size you'd like instead. We'll handle the rest.
Check our detailed size charts on each product page, or contact us for fit guidance before ordering.
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To help your essentials last:
Machine wash cold, gentle cycle
Turn inside out before washing
Hang dry or tumble dry low
Avoid harsh detergents
Steam or iron low if neededCare instructions are also listed on each product page and garment tag.
Quality pieces deserve quality care.